Support Officer Mailing Team – Brussels, Belgium

Support Officer Mailing Team

Start Date ASAP
Duration 3 months with possible extension(s)

Managing orders of mailings matters within internal tools (Print shop mail, InDesign,..) and ensure contact with Bpost and preferred suppliers.

Function Description

Manage demands from internal clients (received via a dedicated tool) from A to Z:

  • check and complete the client briefing
  • compile a global retro-planning considering all stakeholders
  • create new templates (InDesign tool) or upload existing in a dedicated tool (Print shop mail or Xmpie)
  • fill in the different variables and language versions
  • treat the received addresses and merge them with uploaded files
  • contact preferred routers to manage the order
  • register the order within the Bpost online tool
  • manage validation return from clients
  • follow-up the order until the delivery

Respect of the intern processes.
Professional intervention within the exchanges with internal customers and preferred suppliers (mainly via mail, phone or meeting).

Your profile

  • Education Bachelor or equivalent by experience in administrative field/database management
  • Languages: French Good, Dutch Good
  • Experience 2 or 3 years experience
  • Technical matters of mailing (personalization)  Print shop mail &/or Xmpie
  • Preferable Outlook, Excel
  • Client and supplier oriented
  • Well-organized
  • Autonomy, commitment and perseverance
  • Quick self-starter, pro-active attitude
  • Good Communication
  • Stress resistant, punctuality, & flexibility
  • Team player

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