Senior Program Manager Run Stabilization (IT Services). – Brussel, Belgium

Senior Program Manager Run Stabilization (IT Services).
 
Start-date: ASAP
Duration: 6 months initial contract, possibility of renewal
Location: 20% (Woluwé), 60%;  (Anderlecht); 20% Clients (spread across Belgium)
Tasks :

Lead an improvement program that will increase the availability and performance of key IT services delivered.
 
Your responsabilities :
 

  • Lead the program
  • Implementation of 6 key projects (Stabilization of UC environment, Stabilization of AS 400 environment, Improvement of ticketing treatment, Improvement of internal applications…).
  • The Program Manager will make sure that they are achieved on time, within budget and have reach the initial goals.
  • Each project has its own Project Manager
  • Report the progress to the top management of our client and various platforms

 
Required skills :
 

  • 3-5 years in Program Management
  • Minimum 10 years in Project Management
  • Strong stakeholders management skills & experience
  • Hands-on experience of large IT Services and Program Management
  • Action fighter
  • Mandatory : ITIL Certification + Practitioner of ITIL method minimum 5 years. Hands-on practice of ITIL.
  • Stress resistant
  • Good written and oral communication
  • Languages skills: ‘Good Knowledge’ in FR and NL is mandatory. English is a nice-to-have

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