Salesforce Business Analyst/Developer
- Delivery of Sales and CRM services and projects on the Salesforce.com platform
- Work as part of the Center of Excellence, performing analysis, design, development, testing, bug fixing and support on the Salesforce org
- Participate in end-to-end project delivery, working together with project managers, business stakeholders and the IT organisation
- Identify opportunities for adoption of new functionality on the Salesforce.com platform that can benefit the organisation and assist in implementing those
- Take up your share in the day-to-day support and administration of the Salesforce instance.
Skills & Experience
We are looking for candidates that are passionate about Salesforce in all its aspects and who are willing to continue learning and developing their professional and technical skills. We highly value interpersonal and communication skills, as you will be working directly with key business and IT stakeholders at various levels of the organisation. Equally, we value you continued personal investment in keeping your technical knowledge and skills current.
- Bachelor’s or Master’s Degree in computer science/engineering/information systems is preferred
- A minimum of 1 year experience with Salesforce Administration, configuration and/or development is an asset
- Salesforce Certifications (ADM 201, DEV401, DEV501 or others) are strong assets
- Experience in a process driven environment following software development life cycle processes and experience in Agile methodology is desirable.
- Knowledge of ITIL Service Management is an asset
- Good knowledge of English, both written and spoken, is a must, as this is our team’s primary language
- Team player willing to be part of a dynamic & diverse international team
- Ability to work independently, with minimal supervision
- Self starter, taking initiative to find answers as and when required
- Fast learner, able to easily pick up knowledge on both a technical and process level
- Problem solver with strong troubleshooting and analytical skills
- Effective communicator, both spoken and written, with ability to adjust communication style to his/her audience
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