Process Coach IT Infrastructure – Brussels, Belgium

Process Coach IT Infrastructure 

Our client wants to become the leading digital bank and wants to respond to what really matters to our customers. Therefore we go Agile. A totally new operating model is put in place. As the IT process team we have an important role to play. 

Function Description:
As a process coach you:

  • Create, refine, document and explain the Agile Operating Model and the related IT processes
  • You are an IT infrastructure expert
  • Go for continuous improvement together with the people on the field, you:
    • Analyse the issues 
    • Define, test and coaches the implementation of the appropriate solution 


  • Master or equivalent by experience in an IT infrastructure environment 
  • 5 years of experience in an IT infrastructure department and 2 years of experience as a process manager
  • Strong technical writing skills, process methodology, techniques and modelling tools
  • Knowledge and experience in a IT infrastructure domain 
  • Team player
  • Quick self-starter, pro-active attitude
  • Good Communication and Influencing skills
  • Good analytical and synthesis skills
  • Structured approach and goal oriented
  • Autonomy, commitment and perseverance
  • Ability to work in a dynamic and multi-cultural environment 
  • Good oral and written knowledge of Dutch or French
  • Fluent in English 

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